Privacy Policy

We use your personal information for the following purposes:

• Providing and managing our cleaning services
• Scheduling appointments and sending service reminders
• Processing payments and maintaining billing records
• Communicating with you about our services
• Improving our services and customer experience
• Complying with legal obligations and protecting our rights
• Sending promotional materials (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our employees and contractors who need access to provide services
• With payment processors for billing purposes
• When required by law or to protect our legal rights
• In case of business transfer or merger (with prior notice)
• With your explicit consent for specific purposes

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy
• Secure storage and backup systems

As a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

Our website uses cookies to improve your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Generally, we keep:

• Customer service records for 7 years
• Marketing communications until you unsubscribe
• Website analytics data for 2 years
• Financial records as required by Dutch law

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.